CS Unlimited: Retainer Program
For clients that frequent CS for design or website updates, we have created a special retainer program that may save you money on working with us in the future.
Frequently Asked Questions:
Here are few of the most popular FAQs, but also feel free to visit the full FAQ page.
Unlimited design for a flat fee? Is this too good to be true?
Nope! This is our commitment to you so you can have quick and easy access to professional designers, while saving time and money. Our designers will focus on "production level" graphic design, and won’t do complex logos or websites for this retainer program. That's how we are able to turnaround so quickly.
What does unlimited really mean?
You can give us as much design work as you need! We’ll work on your requests as quickly as possible. You only pay the monthly retainer fee no matter how much you utilize our services! For website updates, this includes any content additions, updates, edits, or changes you'd like to make to your site. As of right now, we only offer unlimited website updates in Squarespace or Wordpress hosted platforms.
What kind of stuff can I design with this program?
If you can e-mail us your design needs, and/or are able to communicate or easily explain what you need over the phone, we should be able to work well together. Feel free to reach out to get a complete understanding of how we work, and see if this retainer program is a good fit for you.
How fast is the turnaround for design requests?
We usually work in 2 business day rounds. Every request and/or revision takes at least 2 business days, and possibly more depending on the scope of your project. Keep in mind you’ll need time for revisions and edits. Please use your discretion and be concise with your requests so we are able to give you the highest quality work on each creative round get you the most out of your retainer with us!
What happens after I sign up?
We will schedule a phone call with you to start the on-boarding process. You’ll also transfer all your creative/branding assets over to our team so we can get started as soon as possible. Once we receive your assets you will be able to use our service. Client on-boarding usually takes 2-4 business days.
What happens after the contract ends?
After the 3-month contract is over, the retainer will be on a month-to-month basis, and you can cancel if/whenever you would like to.